Please browse through our FAQs section for answers to any queries. If your question still needs to be answered, please contact us via email at email@example.com or by filling out the form below. We try our best to respond within 24 hours.
If you are looking to return an item please click here:
Frequently Asked Questions
How long does shipping take?
On average, shipping takes approximately 3-5 business days. However, if you haven't received your game within 7 days, we recommend checking the tracking link we provide and contacting us if there are any concerns or issues with the delivery.
Where do you ship your products?
We offer international shipping via Amazon.com, allowing us to ship to various countries across the globe. However, for orders made directly on our website, we currently only provide shipping services to the United States.
What is your return policy?
We want our customers to be fully satisfied with their purchases. If for any reason you are not happy with your purchase, you may return the item within 30 days of the original purchase date. Please note the following details:
- The item must be returned within 30 days from the date of purchase.
- The item must be unused, in its original packaging, and in the same condition as received.
2. Return Process:
- To initiate a return, please email our support team at firstname.lastname@example.org.
- In your email, include your order number, the reason for the return, and any additional relevant information.
3. Return Shipping:
- Customers are responsible for the cost of return shipping.
- We recommend using a trackable shipping service to ensure the safe return of the item.
- Please note that the original shipping costs are non-refundable.
4. Refunds and Processing:
- Once we receive the returned item and verify its condition, we will process the refund.
- Refunds will be issued to the original form of payment used during the purchase.
How soon should I expect to see results?
You can expect to see results within 30 days of consistently playing the games 3-5 times a week and following the learning guide and workbook.
Do you give discounts to teachers/schools?
Yes, we offer discounts to teachers and schools. Please reach out to us at email@example.com using your school email, and we will provide you with the discount that applies to schools and teachers.
Are you approved for state grant programs?
We are currently approved for:
1. Texas SSES program
2. Arizona ESA program
3. New Hampshire CSF program
4.Ohio ACE program
5. North Carolina ESA+ program
6. Kansas KEEP program
Do you ship to PO boxes?
No, we do not accept orders for P.O. boxes through our website. However, you can place your order for P.O. box orders on Amazon. Amazon provides a convenient platform for ordering to P.O. box addresses. Please proceed to place your order there.
How do I contact you?
Please submit the form below or directly reach out to us at firstname.lastname@example.org